PRIVACY POLICY
Our organisation is committed to protecting your privacy and security. This policy explains how and why we use your personal data and to make sure you remain informed and in control of your information. We will take all steps reasonably to ensure that your data is treated securely and in accordance with this policy.
We adhere to current data protection legislation, including the EU General Data Protection Regulation (the “GDPR”), UK GDPR, “UK GDPR” means the GDPR as such regulation is adopted into the law of the United Kingdom pursuant to the European Union (Withdrawal Act) 2018 and as amended by the Data Protection Act 2018 and any successor regulation or law. Data Protection Act 2018 and the Privacy and Electronic Communication (EC Directive) regulations 2003.
In general, we provide counselling and psychotherapy, mindfulness services and if we do provide such services to you, please note a separate privacy notice will apply and will be provided to you.
Collecting Data
We may receive personal information about you whenever you ‘contact us’ by doing collecting data. We take the privacy of your information very seriously and this Privacy Policy is designed to tell you about our practices regarding the collection, use and disclosure of personal data which may be obtained via our website or other means including online forms, email, or phone.
This privacy policy tells you what we will do with your personal information from initial point of contact through to the end includes:
- Why are able to process your information and what purpose we processing it for
- Whether you have to provide it to us
- How long we store it for
- Whether there are other recipients of your personal information
- Whether we intend to transfer it to another country,
- whether we do automated decision-making or profiling,
- Your data protection rights.
This policy applies to personal data provided by our clients, potential clients and any third party suppliers whose data we process. In this policy “you” refers to any individual whose personal data we hold or process. We do not process personal data on a large scale, but we will hold and process personal data in order to provide our services.
The Personal Data and Legal Basis
We obtain information about you when you use our website contact form, will hold contact information for our users who have contacted with us, such as name, email address, telephone number (“Contact Information”) which we will use to provide our services and communicate with you
We may hold certain financial information of yours, such as debit or credit card details, in order for us to receive payment in exchange for providing our services to you
User generated content which you post to us for one of our services such as user comments or reviews which may contain personal data which we may use to display and share comments and other information for our users
We process Supplier Information on the basis of our legitimate interests in obtaining goods and services from suppliers.
We process Cookie Information on the basis you have consented to the use of cookies or in the case of strictly necessary cookies, on the basis of our legitimate interests in providing services to you.
We process Marketing Information on the basis of our legitimate interests in communicating with interested individuals about our services and improving those services or on the basis that you have consented to receive the information (as applicable).
Generally we will collect information directly from you. If we obtain your personal data from any other third party your privacy rights under this notice are not affected and you are still able to exercise the rights contained within this notice.
Our current data retention policy is to delete or destroy (to the extent we are able to) personal data in accordance with GDPR guidelines. If you wish to request that data we hold about you is amended or deleted, please contact us with your request
Sharing your information
We do not disclose any information you provide to any third parties other than as follows:
- From time to time we will transfer personal data to our processors or sub-processors which will include a web hosting provider and other service and technology providers. For more information on how IONOS Cloud Ltd process personal data, please refer to their privacy notice (as detailed on their website);
- we may be required to disclose certain data to regulators or other lawful authorities;
- we may disclose information to our group companies;
- if we are under a duty to disclose or share your personal data in order to comply with any legal obligation (for example, if required to do so by a court order or for the purposes of prevention of fraud or other crime);
in order to enforce any terms and conditions or agreements for our services that may apply;
if we are sub-contracting services to a third party we may provide information to that third party in order to provide the relevant services;
we may transfer your personal data to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, but we will take steps with the aim of ensuring that your privacy rights continue to be protected;
to protect our rights, property and safety, or the rights, property and safety of our users or any other third parties. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Other than as set out above, we shall not disclose any of your personal data unless you give us permission to do so. If we do supply your personal data to a third party we will take reasonable steps to ensure that your privacy rights are protected and that third party complies with the terms of this notice.
Security
We will take all reasonable steps to ensure that appropriate technical and organisational measures are carried out in order to safeguard the information we collect from you and protect against unlawful access and accidental loss or damage. These measures may include (as necessary):
- protecting our servers with software firewalls;
- locating our data processing storage facilities in secure locations;
- encrypting all data stored on our server with an industry standard encryption method that encrypts the data between your computer and our server so that in the event of your network being insecure no data is passed in a format that could easily be deciphered;
- securely disposing of or deleting your data; and/or regularly backing up and encrypting all data we hold.
Cookies and IP address
“Cookies can be an optional part of your internet experience. If you so choose, you can limit what cookies end up on your computer or mobile device. If you allow cookies, it will streamline your surfing. For some users, no cookies security risk is more important than a convenient internet experience,
The Cookie Law is a piece of privacy legislation that requires websites to get consent from visitors to store or retrieve any information on a computer, smartphone or tablet.
No user-specific data is collected by us or any third party. If you fill in a form on the website, that data will be temporarily stored on the web host before being sent to us. For all other types of cookies, we need your permission. This site uses different types of cookies. Some cookies may be placed by third party services that appear on our pages. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.
Like most websites, we use cookies to help provide you with the best experience whilst using our service. A cookie is a piece of data stored locally on your computer or mobile device and contains information about your activities on the internet. It helps you get the best out of the website and helps us to provide you with a more customised service.
On your first visit to our site from your browser we will display a notice to notify you that we are using cookies but we will not load any cookies, except for “strictly necessary cookies”, until you have provided your consent by clicking the “Accept” button. If you click the “Accept” button on our cookies notice, the other cookies will also be loaded.
You can change the way your browser handles cookies if you wish. You could accept or reject them by default or be notified when a website is trying to set or update cookie. Exactly how you disable cookies depends on the browser or device you are using. The help feature on most browsers will tell you how you how you can manage and or disable cookies. Users can also contact the About Cookies website for which offers guidance for modern browsers.
If you choose not to accept or disable certain cookies, this will not affect your access to the majority of information available on our website however certain online services may not be available.
An Internet Protocol (IP) address is a number assigned to your computer by your Internet Service Provider (ISP), so you can access the Internet. We may use your IP address to diagnose problems with our server, report aggregate information, and determine the fastest route for your computer to use in connecting to our website, and to administer and improve the website.
Your privacy rights
With respect to your personal data, you have the right to:
- request that your personal data will not be processed;
- ask for a copy of any personal data that we have about you;
- request the correction of any errors in or update of the personal data that we have about you;
- request that your personal data will not be used to contact you for direct marketing purposes;
- request that your personal data will not be used for profiling purposes;
- request that your personal data will not be used to contact you at all;
- request that your personal data be transferred or exported to another organisation, or deleted from our records; or at any time, withdraw any permission you have given us to process your personal data.
All requests or notifications in respect of your above rights may be sent to us in writing at the contact details listed below.
We will endeavour to comply with such requests as soon as reasonably possible but in any event we will comply within one month of receipt (unless a longer period of time to respond is reasonable by virtue of the complexity or number of your requests).
Data breaches
If personal data we hold about you is subject to a breach or unauthorised disclosure or access, we will report this to our data protection manager and/or the ICO as is deemed necessary.
If a breach is likely to result in a high risk to your data rights and freedoms, we will notify you as soon as reasonably possible.
Transferring your information outside the UK or EEA
We will not transfer your personal data in a systematic way outside of the UK or European Economic Area (“EEA”) but there may be circumstances in which certain personal information is transferred outside of the UK or EEA, in particular:
- From time to time some of our data processors or server providers may be based outside of the UK or EEA, if that is the case then we will ensure that we have an agreement with such processors or service providers to provide adequate safeguards and a copy of such agreements will be available on request;
- If you access the services whilst outside of the UK or EEA, your information may be provided outside of the UK or EEA in order to provide you with our services;
- If we transfer your information outside of the UK or EEA, and the third country or international organisation in question has not been deemed by the EU Commission or Secretary of State (as the case may be) to have adequate data protection laws, we will provide appropriate safeguards and we will be responsible for ensuring your privacy rights continue to be protected as outlined in this notice.
The contents of change
We may change our privacy policy from time to time so please check this page periodically to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this policy.
Contact us
We are happy to chat through any questions you might have about our data protection policy, or if you would like to contact us with your views about our services or with any enquiry or complaint relating to your personal information or how it is handled, you can do so by contacting us via the contact form on the website.
Complaints
If you have any complaints you should notify us in writing via email using the contact form on the website.
Links
We may provide links to other websites run by other organizations. This privacy policy applies only to the minebarron.com website, so we encourage you to read the privacy policy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of the other sites even if you have accessed the site by using the link through our website.
This Privacy Policy was last updated on 21/11/2021